Privacy Policy

Last updated 29 June 2026.

What We Collect

• Account details including email address, phone number, display name, suburb, and profile setup status.
• Seller setup and payment account readiness information, including payment provider account status and identity or verification status returned by the provider. Payment card and payout destination details are handled by the payment provider and are not stored in full on Mintd servers.
• Listings, listing photos, card details, prices, watchlists, price alerts, seller profile signals, and buyer/seller transaction records.
• Pickup and handoff records, including approximate pickup area, QR handoff events, transaction chat, buyer evidence photos, payment review evidence, timestamps, and support actions.
• Device push tokens, app diagnostics, security logs, IP-derived abuse/rate-limit signals, and crash or error reports.
• Support messages and any information you send when reporting a problem.

How We Use Data

We use this information to operate the marketplace, show local listings, process checkout through our payment provider, help sellers receive payouts, support QR pickup handoff, prevent abuse, send transaction notifications, resolve payment reviews and support cases, and improve reliability. We may show limited transaction information to the buyer or seller involved in a transaction where needed for pickup, payment status, support, safety, or dispute handling.

Third-Party Services

Mintd uses Supabase for database, authentication, and storage; a payment provider for payments, connected accounts, payment methods, and identity or payout workflows; Expo for push notifications; Mapbox for location and map services; Sentry for diagnostics; and may use analytics tooling for product and reliability measurement. Payment card details are handled by the payment provider and are not stored on Mintd servers. Some providers may process or store information outside Australia.

Retention

Account deletion requests are handled through Mintd support while in-app deletion is unavailable. Some records, including transactions, payout, payment review, audit, tax, security, and support records, may be retained where reasonably needed for legal, tax, fraud-prevention, chargeback, payment review, or operational obligations. Evidence photos and support records are retained while needed for transaction, safety, legal, tax, fraud-prevention, chargeback, payment review, or operational handling unless a shorter retention rule is implemented and verified.

Your Rights

You can request access or correction of personal information by emailing privacy@mintd.app. To request account deletion while in-app deletion is unavailable, contact support@mintd.app or use Mintd support. If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner.

Security

Mintd uses TLS, Supabase row-level security, backend-only service credentials, private transaction-photo storage, and audited admin/support tools. No internet service can be guaranteed risk-free. Contact security@mintd.app if you believe your account or a transaction is at risk.